We’re honored to work with our clients and thrive on their positive feedback about the value our professionals deliver. Here’s what some of the companies we’ve helped have to say about their experiences with Duggan Associates.
I have utilized Kevin Duggan at various times over the last 15 years, first at United Technologies Corporation and now at my current company FMC Technologies. He demonstrates a very high level of competency in all things lean and Operational Excellence, is very articulate and knows how to engage an audience. With his expertise and presentation style, he has my highest recommendation for corporate training and conference keynoting!
Tim spent three days with us (a group of eight middle managers) to teach us Duggan Associates' Operational Excellence (OpEx) in the office methods, and help us apply them to one of our core value streams. While I really liked the OpEx methods, which is why I engaged Tim to help us, I had no idea how my colleagues would respond. But by the third day, the team was fully sold on the ideas and extremely motivated to make the changes happen immediately. This is a credit to the OpEx methods and particularly to the way Tim taught with a no-nonsense approach, answered difficult questions, and guided the team to the future state value stream design and action plan. I have been disappointed more often than not with consultants during my career, but not with Tim. It was both extremely enjoyable and priceless to learn from him.
Gogo used Duggan consultants in a lean transformation journey in our warehousing and manufacturing operations. The Duggan team was incredible, very engaged in our transformation planning and did an outstanding job of keeping our team on task and driving adherence to the process .. Phenomenal growth in our business resulted in us having manufacturing facilities that appeared to have outgrown our current facility. With the Duggan approach and planning guidance, we were able to complete our transformation in 8-months. We were able to increase our productive floor space in the warehouse by 12%, increase production floor space by 50%, increase our office space by over 60% and reduce inventory by 15%.
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