Kevin J. Duggan is a renowned expert in applying advanced lean techniques to achieve Operational Excellence and the author of four books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth, Creating Mixed Model Value Streams, Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques and Beyond the Lean Office: A Novel on Progressing from Lean Tools to Operational Excellence. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including FMC Technologies, Chromalloy, Aetna, SpaceX, Caterpillar, Pratt & Whitney, Singapore Airlines, Sikorsky, IDEX Corporation and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.
Kirk Bolton teaches organizations the methodology and practical application to achieve Operational Excellence. He has assisted numerous companies worldwide, including FMC Technologies, United Technologies Corporation, Cloverhill Bakery, and Dexter Magnetics. Kirk’s work on advanced value stream design in manufacturing has been published in Industrial Engineering and Kirk is a frequent speaker at events such as Assembly Automation and Technology Expo, IIE’s Lean and Quality Conference, and the Institute’s Value Stream Design for Operational Excellence live training event. Before joining the Institute, Kirk worked with Freudenberg-NOK for 15 years, where he served as Plant Manager. His plants have been benchmarked by more than 50 companies and been awarded top honors for manufacturing excellence.
Lewis Montgomery has over thirty years’ experience in implementing Operational Excellence. He is a renowned leadership coach, working one-on-one with senior managers to prepare them to lead in their new lean environment, and has also worked within all functions in the automotive, industrial, electronic and aerospace sectors. He has diverse experience throughout many areas of the aerospace industry, including engines, structures, components, interiors, and C checks. His expertise lies in applying lean concepts in complex OEM and MRO aerospace environments within manufacturing and assembly areas for commercial and military suppliers. Almost 100 companies have benefited from Lewis' guidance, including global organizations such as Sikorsky, United Airlines, GKN, Parker, FMC Technologies and Pratt & Whitney.
Tim Healey specializes in teaching the principles of Operational Excellence in the business process sector in areas such as product development, finance, HR, engineering, and marketing. He is the co-author of the book Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques, has been published in Quality Digest and the Lean Management Journal, and is a frequent speaker on lean office topics at conferences such as IIE Annual Conference, the Mid-Atlantic Lean Conference and the Institute’s Operational Excellence in Your Office live training workshop. Tim has worked globally with organizations such as Parker Hannifin, United Technologies Corporation, Bayer Healthcare, and Curtiss Wright. Prior to joining Duggan Associates, Tim served as national business manager for H.J. Heinz in Sydney and as a brand manager for British American Tobacco.
Liz Duggan joined Duggan Associates in 2009 and currently serves as Director of Marketing. In this role, she sets the marketing vision and strategy to further the organization’s business objectives, ensures brand consistency throughout all communications activities, and leads a team to execute the firm’s marketing priorities. Liz holds a BS in Marketing, a Master’s in Business Administration, and has studied graphic design at the Rhode Island School of Design.
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