The Road to Operational Excellence Starts Here
Achieving Operational Excellence starts with a destination, and at Duggan Associates, we define it: “When each and every employee can see the flow of value to the customer, and fix that flow before it breaks down.” SM
To get there, Duggan Associates offers each organization a customized roadmap to show employees how to create flow that’s self-healing. Everyone can tell if the flow is normal or abnormal and, if it becomes abnormal, employees who work in the flow can repair it before it impacts the customer – all without any assistance without management.
That’s the Operational Excellence difference: once management’s freed from running the business, they can focus on growing it.
Duggan Associates pioneered Operational Excellence over ten years ago. Over the past decade, we have assisted companies in over 450 locations worldwide in multiple languages, from Fortune 50 corporations to small businesses with single-site operations. No matter the industry or how complex the environment, Duggan Associates can help you achieve Operational Excellence – and results.