In order to do things differently, first we must see things differently.
That’s what we do: we get organizations to see things differently, through formal education, both in the classroom and out on the shop floor. We get organizations to see their office and supply chain differently. We teach companies how to map the flow of value to the true customer, the one that pays them money. We teach them to map the flow themselves; we don’t do it for them. We get companies to see their current processes through another pair of glasses, our lean glasses. We coordinate all levels and departments of an organization so they all see the same thing. The view is often surprising, and minds are opened, the people are ready to move forward, aligned, towards operational excellence.
Duggan Associates helps companies move forward by continuing the process with implementation. We apply lean principles learned in the classroom to your operation and on your products. We do not make assessments and recommendations; we provide proven step-by-step methodology for implementation. We guide companies through the implementation process on the shop floor, in the office, and in the supply chain.
We work with small companies and very large Fortune 50 companies. We work with companies that have one factory and companies that have over 200 factories. We provide standard work and guidance for lean deployment across all sites. We work with companies that are very mature in lean and seek the next level and companies that are just starting on their lean journey.
We are not the generalist; we are the specialist
The family doctor can help you with many common ailments; however, the specialist has deeper knowledge of a specific area. That’s us. We have very deep knowledge of lean and Operational Excellence. We teach and implement advanced lean concepts that you will not find anywhere else, such as work flow cycles, knowledge shares, offset sequencing, and others. Our founder, Kevin Duggan, wrote the book on Mixed Model Value Streams based on many years of experience implementing lean in complex environments. We have turned these experiences into formal training and standard work for implementation, so you can learn from us quickly.
‘Leap Frog’ your lean journey to Operational Excellence
Some companies have been on the lean journey for over fifteen years and some for only two years. Yet, the latter companies are much farther along. We have taught these companies that their lean journey does have a destination: it’s called Operational Excellence. We defined Operational Excellence to them in practical, hands-on terms.