The ability to implement and maintain improvement initiatives like lean and six sigma is essential for improving quality, eliminating waste, reducing costs, and increasing output—but it’s only the first step. Eventually, the improve-sustain-improve-sustain pattern itself becomes the end product. But it doesn’t have to be this way. In this trailblazing book, Kevin Duggan takes you beyond lean and six sigma to achieve true Operational Excellence. By developing a “design for operational excellence,” you can leverage the operations side of the business to enable continuous growth. Buy the book.
Creating Mixed Model Value Streams, Second Edition, takes a step-by-step approach to implementing lean in environments with high product mix, scheduling problems, shared resources, and unstable customer demand. In addition to a new section on handling shared resources to support mixed model production, this edition introduces new information on product family matrices, expands on the concept of takt in mixed models, and presents new concepts on sequencing work. Illustrated with a case study and CD with helpful tools, the book goes beyond the basics to explain how to create a value stream of multiple product flows at the pull of the customer. Buy the book.
Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enables Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Buy the book.
Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through his initial attempts to correct late responses to a primary customer and his evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. Buy the book.
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