The Duggan Difference

At Duggan Associates, we take traditional lean training further with advanced courses, academic resources, and hands-on support to transform the way global organizations operate, at every level, in every area from complex manufacturing environments to the office. The result? An evolution from continuous improvement to continuous business growth through achieving Operational Excellence.


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Visit our resources page for articles, books, videos and more on how to leverage lean principles that achieve Operational Excellence and sustained business growth. Browse by topic such as lean office, manufacturing or supply chain. Or search by industry, including medical devices, metal casting or aviation. Our resources page is the perfect way delve into our methodology to achieve OpEx.


Training and Consulting

Our consultants work with clients ranging from smaller manufacturing, medical and financial organizations to Fortune 500 businesses in multiple industries. In addition to guiding companies in implementing lean, Duggan Associates provides unique training courses for employees at all levels in the organization. Our approach enables any organization to achieve OpEx in months – not years.



On March 27, Kevin Duggan will hold a webinar for WTG Events on achieving an autonomous value stream flow. During this event, titled “OpEx Beyond the Buzzword,” Kevin will discuss the eight principles of Operational Excellence and techniques for aligning corporate strategy, objectives and tactics with OpEx initiatives. Attendees will learn a proven roadmap for designing and implementing lean value streams, understand how to enable employees to see and fix value stream flow on their own, and hear about the business growth and success global organizations have realized by achieving OpEx.


The Institute for Operational Excellence will hold a four-day course on Advanced Value Stream Design in Boston, Massachusetts, that will help attendees evolve their lean program to achieve Operational Excellence. The event, which is designed for everyone from business owners and CEOs to operations personnel and those who work in office environments, will teach attendees how to achieve Operational Excellence and improve their top and bottom line through five classes: Achieving OpEx for Real Business Results, Value Stream Design for Operational Excellence, Creating Mixed Model Value Streams, Creating Flow Through Shared Resources, and Value Stream Flow in the Office for OpEx.




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operational excellence defined: "when each and every employee can see the flow of value to the customer and fix that flow before it breaks down" quick link: Institute for Operational Excellence  SM