The Duggan Difference

At Duggan Associates, we take traditional lean training further with advanced courses, academic resources, and hands-on support to transform the way global organizations operate, at every level, in every area from complex manufacturing environments to the office. The result? An evolution from continuous improvement to continuous business growth through achieving Operational Excellence.


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Visit our resources page for articles, books, videos and more on how to leverage lean principles that achieve Operational Excellence and sustained business growth. Browse by topic such as lean office, manufacturing or supply chain. Or search by industry, including medical devices, metal casting or aviation. Our resources page is the perfect way delve into our methodology to achieve OpEx.


Training and Consulting

Our consultants work with clients ranging from smaller manufacturing, medical and financial organizations to Fortune 500 businesses in multiple industries. In addition to guiding companies in implementing lean, Duggan Associates provides unique training courses for employees at all levels in the organization. Our approach enables any organization to achieve OpEx in months – not years.


Live Training Events

Learn to create flow that achieves OpEx in operations with highly-engineered products, uncertain demand, and shared resources with our expert-led, hands-on three-day event.

During this one-day workshop, attendees will learn the nine time-tested guidelines for designing flow that enables Operational Excellence in the office based on two books authored by Kevin J. Duggan.

Upcoming Conferences

Two New Books by Kevin J. Duggan

corporate office 1130 ten rod rd ste. a 201 north kingstown ri usa 02852 p + 1 401.667.7299 f + 1 401.667.7298 resources books articles & case studies online training videos
operational excellence defined: "when each and every employee can see the flow of value to the customer and fix that flow before it breaks down" quick link: Institute for Operational Excellence  SM