The Duggan Difference

At Duggan Associates, we take traditional lean training further with advanced courses, academic resources, and hands-on support to transform the way global organizations operate, at every level, in every area from complex manufacturing environments to the office. The result? An evolution from continuous improvement to continuous business growth through achieving Operational Excellence.


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Visit our resources page for articles, books, videos and more on how to leverage lean principles that achieve Operational Excellence and sustained business growth. Browse by topic such as lean office, manufacturing or supply chain. Or search by industry, including medical devices, metal casting or aviation. Our resources page is the perfect way delve into our methodology to achieve OpEx.


Training and Consulting

Our consultants work with clients ranging from smaller manufacturing, medical and financial organizations to Fortune 500 businesses in multiple industries. In addition to guiding companies in implementing lean, Duggan Associates provides unique training courses for employees at all levels in the organization. Our approach enables any organization to achieve OpEx in months – not years.


Advanced Value
Stream Design
for Operational Excellence Live Training Event in Boston
May 18-21, 2015
Hilton Boston Logan Produced by the Institute for Operational Excellence



In a recent Flow Control article, Kevin Duggan explains how flow control manufacturers can boost their performance by moving beyond traditional lean thinking and, instead, setting a destination of Operational Excellence. In the piece, Kevin explains the principles of OpEx and how designing self-healing value stream flow enables employees who build the product to also understand if delivery to the customer is on time, and can take the action if it’s not —all without management intervention.



At this year’s Latin America and Carribean Engineering and MRO Summit in Panama City October 14-16, Kevin Duggan will lead a session titled “Beyond Lean: Achieving Operational Excellence in MRO.” During his presentation on Day One of the event, Kevin will discuss the unique challenges the MRO industry faces – from highly complex products and engineered-to-order products to spare parts and customization for different customers – and how they can present issues when applying lean principles.


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operational excellence defined: "when each and every employee can see the flow of value to the customer and fix that flow before it breaks down" quick link: Institute for Operational Excellence  SM